Privacy Policy

Effective date: January 26, 2026
Last updated: September 20, 2026

Sprocket (“Sprocket,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sprocket.co, contact us, or otherwise interact with our website.

Information We Collect

Information you provide

We may collect information that you voluntarily provide through our contact forms, email, telephone, or other communications. This information may include:

  • Your name
  • Email address
  • Telephone number
  • Company or organization
  • Website address
  • Information about your project, marketing needs, or business
  • Any other information you include in a message

Please do not submit passwords, financial account information, medical information, or other sensitive personal information through our website forms.

Information collected automatically

When you visit our website, we and our technology providers may automatically collect certain information, including:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Approximate geographic location
  • Referring website or campaign
  • Pages viewed and links clicked
  • Dates, times, and duration of visits
  • Website interactions and conversion activity
  • Advertising, cookie, and device identifiers

We use cookies, pixels, tags, and similar technologies to collect some of this information.

How We Use Information

We may use the information we collect to:

  • Respond to inquiries and requests
  • Communicate with prospective and existing clients
  • Prepare proposals and provide requested services
  • Operate, maintain, and secure our website
  • Understand how visitors use our website
  • Improve our content, services, and user experience
  • Measure the effectiveness of advertising and marketing campaigns
  • Attribute inquiries and conversions to marketing sources
  • Display or measure relevant advertising
  • Detect fraud, abuse, or technical problems
  • Comply with legal obligations
  • Protect our rights, property, and users

We do not use information submitted through our contact forms for purposes materially different from those described here without appropriate notice or consent.

Analytics and Advertising Technologies

Google Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages visited, session activity, device and browser information, approximate location, referring sources, and interactions with the website.

Google may process this information on our behalf and may also use cookies or similar technologies as described in its policies.

Learn more:

Google Ads

We use Google Ads technologies, which may include conversion tracking and remarketing. These technologies help us understand whether an advertisement results in a visit, inquiry, or other action and may help Google display advertisements based on previous visits or interactions.

Google and its partners may use cookies or similar identifiers to provide, personalize, and measure advertising.

You can manage Google advertising preferences through Google Ads Settings.

Meta Pixel

We use the Meta Pixel to measure activity associated with advertisements on Facebook, Instagram, and other Meta services. The Meta Pixel may collect information about your browser, device, pages viewed, website interactions, and advertising identifiers.

Meta may use this information to provide measurement services, create advertising audiences, and deliver or personalize advertisements in accordance with its own policies.

Learn more through the Meta Privacy Policy and manage your advertising preferences through Meta Ad Preferences.

We do not intend to send the contents of contact-form messages or sensitive personal information to Google, Meta, or other advertising platforms.

Cookies and Similar Technologies

Cookies are small files stored on a browser or device. Our website may use:

  • Essential cookies needed for security and basic website operation
  • Analytics cookies that help us understand website usage
  • Advertising cookies and pixels that measure campaigns and support relevant advertising
  • Preference cookies that remember certain selections or settings

You can control or delete cookies through your browser settings. Blocking cookies may affect certain website features. You may also use the privacy and advertising controls offered by Google, Meta, and other platforms.

Some browsers offer a “Do Not Track” setting. Because there is not currently a consistent industry standard for responding to these signals, our website may not respond to every Do Not Track request.

How We Share Information

We may share information with:

  • Website hosting, maintenance, security, and form-processing providers
  • Email, communication, and customer-management providers
  • Analytics and advertising providers, including Google and Meta
  • Professional advisers when reasonably necessary
  • Government authorities or other parties when required by law
  • A successor or prospective successor in connection with a merger, acquisition, sale, financing, or transfer of business assets
  • Other parties when you direct us to share the information or provide your consent

We do not sell personal information for money. However, the use of advertising cookies and pixels may be considered a “sale,” “sharing,” or use for “targeted advertising” under some U.S. state privacy laws.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill legal obligations, resolve disputes, and protect our business.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we may delete or anonymize it.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to request that we:

  • Confirm whether we process your personal information
  • Provide access to certain personal information
  • Correct inaccurate information
  • Delete certain information
  • Provide a portable copy of certain information
  • Opt you out of targeted advertising or certain sharing
  • Limit certain uses of sensitive personal information
  • Explain or appeal a decision concerning a privacy request

To submit a privacy request, email mark@sprocket.co with “Privacy Request” in the subject line.

We may need to verify your identity before completing a request. Some requests may be limited or denied where permitted by law. You may also use an authorized agent where applicable.

You will not be discriminated against for exercising an applicable privacy right.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can review and delete it where appropriate.

Third-Party Websites

Our website may link to websites or services operated by other organizations. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information.

International Visitors

Sprocket operates in the United States. If you access our website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Sprocket Web Werks, LLC
Email: mark@sprocket.co
Website: https://sprocket.co