About

Referral-built. Strategy-led. Still personal.

Sprocket began in 2009 to give growing organizations senior-level digital help without the agency layers. Most of our work comes from referrals and long relationships, so recommendations have to be practical and the work has to last.

2009

Founded in Chattanooga

35

Current sites in our care

99%

Work from referrals

Mark Love

Founder · Chattanooga, TN
01 — The founder

You work with the person doing the work.

I've been building for the web almost as long as there's been a web to build for. I studied marketing at the University of Tennessee, Knoxville, and as the internet grew, I learned the design, development and technical skills that increasingly became part of helping organizations market themselves well.

I started Sprocket in 2009 to give clients direct access to senior-level strategy, design and development without layers of account managers and handoffs. Since then, I've worked with more than 500 organizations, from startups and local businesses to healthcare organizations, nonprofits, ministries and Fortune 500 companies. Nearly all of that growth has come through referrals.

I also bring more than 30 years of ministry experience to the work. That gives me a deep understanding of the unique challenges churches and nonprofits face — limited resources, multiple stakeholders, mission-driven communication and the need to build trust without sounding overly promotional.

I still work directly with clients from strategy through launch and beyond. I love creating things, solving problems and finding practical ways to make marketing and technology work better.

02 — How we work

Senior thinking without the agency layers.

Business-minded

Recommendations start with what the business needs, not what's trendy.

Direct collaboration

You talk to the person doing the work, every time.

Right-sized teams

Specialists we bring in for photography, video and development, only when needed.

Measured by your growth

We judge our work by your calls, forms and bookings.

03 — The story

Seventeen years of useful work.

2009

First commercial website goes live.

2012

Sprocket is founded.

2014

Started managing client hosting and ads.

2025

Added AI search to interested clients.

300+

Websites launched.

04 — Our approach to AI

Fluent in AI. Led by people.

We use modern tools, including AI, so more of your budget goes to thinking and less to busywork. We never use AI for fake reviews, testimonials or spam content, and nothing goes out under your name without a person approving it.

AI assists

Research, audits, first drafts and monitoring

A person decides

Every recommendation and deliverable decided and signed off by Mark

You get

Faster work, and more of the budget where it counts

Most of our work comes from people who've worked with us before.

Get started

Want to talk with the person who'll do the work?

Start with a free website audit, or just call. You'll talk to Mark.

1

Tell us about your business (2 minutes)

2

Get your audit, including search and AI-answer visibility, within 2 business days

3

Decide what to do next, with us or on your own

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