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ABOUT SPROCKET · REFERRAL-BUILT SINCE 2013
Experienced help for organizations tired of marketing that doesn’t add up.
Sprocket is a web design and digital marketing company in Chattanooga, Tennessee. Since 2013, we’ve helped small businesses, mid-size companies and large organizations fix the websites, Google presence and marketing that were holding them back.
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WHY SPROCKET EXISTS
Good organizations shouldn’t have to fight their own marketing.
The frustration looks a little different depending on your size, but the result is the same: money and time spent, and no clear answer about what’s working.
Small businesses are doing their own marketing at night, with a website they can’t update and a Google listing they haven’t touched in years.
Mid-size organizations have one person stretched between a web developer, an ad vendor and a designer who never talk to each other.
Large organizations have capable teams, but need specialist help, consistency across locations, or an honest outside view before a big decision.
Sprocket exists to take that weight off. We connect the website, the search visibility and the marketing, tell you plainly what’s worth doing, and stay with you after launch.
WHAT YOU CAN EXPECT
Senior-level help, without the agency runaround.
Most of our clients come through referrals and stay for years. Here’s why.
01
Advice based on your goals
Recommendations start with your customers, your budget and how your organization actually runs, not with a package.
02
Straight answers
You’ll hear what’s working and what isn’t, even when the honest answer means spending less.
03
Only the help you need
Specialists join when their expertise adds value, so you never pay for an oversized roster.
04
Systems your team can run
Websites and tools your staff can understand, update and keep improving after launch.
13
Years helping organizations get found and grow
35
Client websites we currently host and maintain
500+
Number of websites built to convert
WHO’S BEHIND SPROCKET
Experienced people who learn your whole setup.
Sprocket was founded in 2013 by Mark Love. BIO DETAIL TO ADD: one or two sentences on Mark’s background before Sprocket.
Mark leads client work personally, from strategy and content to design, development, search and advertising. Sprocket also manages the hosting behind client websites, so the people who build your site are the ones who keep it running. Trusted specialists, like photographers, videographers and developers, join when a project needs them.
SPROCKET AT A GLANCE
The short version.
The facts people most often ask about, in one place.
Company
Sprocket, a web design and digital marketing company
Founded
2013
Founder
Mark Love
Based in
Chattanooga, Tennessee
Service area
Chattanooga and the surrounding region, plus clients across the United States
Services
Who we work with
Small, mid-size and large organizations, including healthcare practices, churches and nonprofits
Ways to work together
Projects, ongoing monthly partnerships, and consulting
Contact
WHO WE WORK WITH
Organizations of every size, with problems worth solving.
No marketing staff, and no time to become an expert.
You’re running the business and doing the marketing at night. You need a website that works, a Google presence that brings in calls, and someone to handle the details.
- A clear website that explains what you do
- Showing up on Google Maps and in local search
- Help you can hand off, not another thing to manage
One marketing person, stretched thin between vendors.
Your team has more to do than hours to do it, and the web developer, ad vendor and designer don’t talk to each other.
- One partner connecting website, search and ads
- Reporting that shows what’s actually working
- Extra capacity without another hire
Internal teams that need specialist help or an honest outside view.
You have staff and systems, but need senior expertise on a project, consistency across locations, or a second opinion before a big decision.
- Location pages and Google profiles that stay consistent
- Specialist support alongside internal marketing and IT
- Audits and second opinions on proposals and vendors
Important work that’s hard to explain online.
Patients, members and donors need to find you, understand you and take the next step, and a small staff has to keep it all current.
- Sites organized around patient, member or donor questions
- Clear paths to appointments, giving and events
- Easy updates for busy staff and volunteers
WORKING TOGETHER
What working with Sprocket looks like.
1
Tell us what’s going on.
Start with a conversation or a free website audit. We’ll look at your site, your Google presence and your goals.
2
Get a clear plan.
You’ll get plain-language priorities: what to fix first, what it costs, and what to skip.
3
We fix it and keep it working.
We handle the work, launch it carefully, and keep improving based on real results.
COMMON QUESTIONS
About Sprocket.
Who owns Sprocket?
Sprocket was founded in 2013 by Mark Love, who still leads client work.
Can a small firm support a large organization?
Yes. Larger clients get senior-level leadership, trusted specialists when a project calls for them, and a partner who works alongside internal marketing, IT and other vendors rather than replacing them.
Where is Sprocket located?
Sprocket is based in Chattanooga, Tennessee, and works with clients locally and across the United States.
What kinds of organizations do you work with?
Small businesses, mid-size companies and large organizations, including multi-location businesses, healthcare practices, churches and nonprofits. The common thread is an organization that needs to be found, understood and chosen.
How do most clients find Sprocket?
Most of our work has come through referrals and long-term relationships.
What happens on the first call?
We talk about what’s changing, what isn’t working and what you want to accomplish. If we’re a good fit, you’ll get a clear recommendation for where to start. If we’re not, we’ll say so.
START A CONVERSATION
Tell us what’s getting in the way.
Whether it’s your website, your visibility or marketing you can’t measure, we’ll help you sort out what to fix first. You’ll hear back within ONE BUSINESS DAY (confirm).
Start a conversation